System Administrator with over 8 years of experience in the Customer service world and a jack-of-all-trades mentality that has fostered the ability to both enjoy the nitty-gritty in a role while also still being able to to see the forest for the trees. That jack-of-all-trades mentality can be backed up by previous positions as an Assistant Department Manager at a grocery store, frontline Customer Support at REI ant then Amazon , followed by a jump into Workforce Management as a Real Time Traffic Analyst and finally to a system Administrator for both the CS and Trust organizations at Airbnb.
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