Are all of the employees at United Airlines just fucking imbeciles? How do they keep making these mistakes? The airline managed some of the worst press in history after triggering the beating of a ticket holding passenger on an overbooked flight. Later, the airline killed someone's prize rabbit. Now, the airline killed someone's puppy. The episodes---beating passengers and killing bunnies and puppies---sound like the kind of exaggerations that would be a part of parodies of bad service and policies.