In addition to the amazing LEGO models created by builders all over the world, The Brothers Brick brings you the best LEGO news and reviews. This is our weekly Brick Report for the first full week of January 2022.

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More from Lego Wonderland

Legos are ready for action

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I paid the quoted price, but they sent a follow-up email that I wasn’t charged for park tickets, and I had two options: pay up or cancel. Multiple calls to the company result in them holding the line — pay or go. You can’t speak to anyone beyond the customer-service representative. Escalation to management is only done internally. Responses take seven to 10 days. But after two attempts, I’ve never gotten a reply. I’ve also emailed the customer-service address and haven’t gotten any replies. I can’t believe a family-focused attraction new to our area would stonewall like this, especially when they made an error. I feel like they need to honor the price they quoted, but I’d love just to be able to talk it through with a representative with decision-making authority. The additional pricing increases the $1,094 visit by another $600, or a 60% increase!

116 views ·

LEGO Harry Potter 2022 Official Images & Product Details

488 views ·

More from Lego Wonderland

Legos are ready for action

444 views ·

I paid the quoted price, but they sent a follow-up email that I wasn’t charged for park tickets, and I had two options: pay up or cancel. Multiple calls to the company result in them holding the line — pay or go. You can’t speak to anyone beyond the customer-service representative. Escalation to management is only done internally. Responses take seven to 10 days. But after two attempts, I’ve never gotten a reply. I’ve also emailed the customer-service address and haven’t gotten any replies. I can’t believe a family-focused attraction new to our area would stonewall like this, especially when they made an error. I feel like they need to honor the price they quoted, but I’d love just to be able to talk it through with a representative with decision-making authority. The additional pricing increases the $1,094 visit by another $600, or a 60% increase!

116 views ·

LEGO Harry Potter 2022 Official Images & Product Details

488 views ·
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