A conference call involves is the communication between a calling party and more than one participants on the other end. You can find a lot of conference call services available for option such as Conference Town, which is why it is hard to make a fast decision. It is better to choose the conference call service that is based on what you expect to get from conference calls. For some people only a few aspects matter such the price which is often their primary concern. There are those that are in need of more advanced services such as having on the spot technical support. The following are some of the few factors that you might want to consider for a conference call service:
Audio versus Video Conferencing
Audio conferencing is less expensive than audio and it requires only a few equipment compared to video conferencing. Web conference calls often involve a lot of problems such as having concerns regarding malfunctioning instant message, chat service, and web cam service. Streaming videos may also be problematic. For you to become familiar with video conferencing, you also have to be familiar with different software solutions online. It also requires a learning curve to be able to learn video conferencing. If you tend to send too large file types, this might cause a communication problem in the end.
Flexibility in Use
You also have to check on the flexibility in customizing the conference call service. An example of this is the entry of a conference call participant while there is a conference which is an important service to consider. This service is much like meeting several people at a time. It's also better for you to check the calling capacity of the conference call service. Most often there is a limit to the number of participants that can join in a conference call service.
Conference call services also offer an option of being able to send documents to participants through fax. There are also those that have sub-conferencing services. This is the ability of some participants to communicate privately while doing a conference and get back to the main conference call once they are done. This is crucial in cross-departmental conference calls. You must also look for uninterrupted connectivity for the conference calling system you have to buy. It is not a good experience for all participants of the conference call to undergo connectivity problems while a conference call is being done. Check this out: www.conferencetown.com
Check out here for more ideas: https://www.huffingtonpost.com/alex-ivanovs/7-platforms-for-free-conf_b_6163396.html