You face the possibility of being hacked. This normally causes many people to panic as they do not understand how it could happen to them. There are a lot of options for you to take at this time. Here are some of the things that shall help you manage the situation effectively.
Start by not panicking. Try your best to do so if you are to manage this situation. If your computer is part of a wider network, you need to take it off grid. Check to see that you have disconnected from either Wi-Fi or a physical connection. You should hen all in the IT department.
You should turn off the machine and remove the hard drive, to prevent further virus damage. You can get the UT tram to help in this. You can then have that hard drive connected to a clean computer to see if you salvaged anything. You then need to wipe that data safe, in the cloud, a new hard drive, or a CD.
You should now wipe that hard drive clean, removing anything left in it. You should now be able to reconnect it and reinstall your software. This shall take some time, but it shall be clean. You need to start with an update to your anti-virus software. Make sure you are using the best antivirus there is. There is every reason to incur the cost.
You then need to change all passwords for every service you use. Hackers may have been after that info. You need to make sure anything they have is not usable.
You need to then pay attention to your other accounts such as online shopping ones. Some hackers are known for taking advantage of this and diverting your purchases to new addresses. There is also a need to go through your social media to confirm that no malicious messages were sent. You need to let your contacts know that you had been hacked, so they do not comply with any strange requests. It is also important to confirm that no new accounts have been created in your name.
You then need to back up and store all your files safely. You need to do so for any chance you may be hacked in future. The best backup is one that shall keep updating itself as time goes.
You also need to know what it is they were after in your system. For example, a hack on a business computer may have been an attempt to collect business accounts information. You need to seek professional help in figuring this out. This site shall prove handy for you to learn more about it.